Shipping Policy

At Magri Pet Comfort, we are dedicated to delivering high-quality pet comfort products with fast, reliable, and stress-free shipping. Our goal is to ensure that every order reaches you safely and on time, so your pets can enjoy comfort without delay.

🚚 1. Shipping Coverage

We currently ship within the United States only.
We do not offer international shipping at this time.

🎁 2. Free Shipping Across the US

Magri Pet Comfort is pleased to offer 100% FREE Shipping on all orders delivered within the United States, with no minimum purchase requirement.

There are no hidden fees or extra charges added during checkout.

🛠️ 3. Order Processing Time

All orders are processed within:

  • 1–2 business days for preparation, packing, and quality checking.

During busy seasons or holidays, processing may take slightly longer, but we always work to ship out your order as quickly as possible.

Once your order is processed, you will receive:

  • A shipping confirmation email

  • A tracking number to follow your package in real time

📬 4. Shipping Time

After your order has been processed, delivery typically takes:

  • 3–4 business days for standard U.S. shipping

Estimated total time from order to delivery: 4–6 business days

Note: Deliveries may experience minor delays due to weather conditions, carrier volume, or holidays.

🏠 5. Shipping Address Requirements

Please ensure your shipping address is:

  • Complete

  • Accurate

  • Able to receive packages safely

We are not responsible for delays or lost packages caused by incorrect or incomplete address information provided at checkout.

🔄 6. Order Changes or Cancellations

Because we begin processing orders quickly:

  • You may request a change or cancellation within 12 hours of placing your order.

  • After that time, the order may already be in processing or transit and cannot be modified.

For urgent changes, please contact us immediately at:

📦 7. Lost, Delayed, or Damaged Packages

If your package is:

  • Delayed

  • Lost in transit

  • Delivered damaged

Please reach out to us as soon as possible with your order number and supporting photos (if applicable).

We will work directly with the shipping carrier to resolve the issue and ensure you receive a replacement or a suitable solution.

📮 8. Contact Information

If you need help with your shipment or have any questions, you may contact us anytime:

Trade name: Magri Pet Comfort
Phone: 832-247-9377
Email: contact@suvera.store
Address: 2642 NE 9th Ave, Wilton Manors FL 33334, United States

We aim to respond to all inquiries within 24–48 business hours.